Seeking housing assistance can be a complex, confusing process.
We are excited to be seeing many of our members in the branch again since reopening. Please keep in mind we have several other options for you to access your accounts in addition to visiting branches: mobile banking via our app, online banking, telephone banking, ATMs, and our drive up windows. Below are several recommendations for any members coming into the branches.
MACU has developed new cleaning and safety protocols that will create the safest environment possible.
Thank you for your help and cooperation as we work together to protect the health of our members, employees, and their families.
The safety of our members, employees, and their families continues to be our number one priority as we monitor COVID-19 updates. We appreciate each of you as we navigate these unchartered waters together.
ACCESSING OUR SERVICES
Our drive ups are available to serve your, and most of your financial needs can be met right from the safety of your vehicle. We continue to encourage you to take advantage of our electronic options available to you to perform many of your transactions. However, should you find yourself in a situation where you need in-person member service, our lobbies are available to meet with you on an appointment basis. Please call to set up an appointment.
REOPENING OUR LOBBIES
At this time, we do not yet have a target date to re-open our lobbies. However, we are working on our re-open strategy that will focus on the health and safety of our members and our employees.
We appreciate your patience and loyalty during this period. Please continue to come back to our homepage for updates as to when we will be fully re-opening our offices to welcome back our loyal members! We look forward to fully servicing you in the very near future.
While the majority of the 60,000 U.S. deaths caused by the coronavirus have been individuals at higher risk due to age or pre-existing health conditions, we have all seen reports of younger, seemingly healthy men and women who have become very ill and in some cases, even succumbed to COVID-19.